Privacy Policy
Last Updated: November 2025
1. Information We Collect
At ÉLÉGANCE, we respect your privacy. We collect only the essential information necessary to process your orders and provide excellent customer service:
- Name and contact information (email, phone, shipping address)
- Payment information (processed securely through encrypted channels)
- Order history and preferences
2. How We Use Your Information
Your personal information is used exclusively for:
- Processing and fulfilling your orders
- Communicating about your purchases and deliveries
- Improving our products and services
- Sending promotional emails (only with your consent)
3. Data Security
We implement industry-standard security measures including SSL encryption, secure payment gateways, and regular security audits. Your data is stored on secure servers with restricted access.
4. Third-Party Sharing
We never sell your personal information. We share data only with trusted partners necessary for order fulfillment (shipping carriers, payment processors) who are bound by strict confidentiality agreements.
5. Your Rights
You have the right to access, modify, or delete your personal data at any time. Contact us at privacy@elegance.com for any privacy-related requests.
6. Cookies
This website does not use tracking cookies or third-party analytics. We use only essential session cookies for shopping cart functionality.
Terms & Conditions
Last Updated: November 2025
1. Agreement to Terms
By accessing and using the ÉLÉGANCE website, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use immediately.
2. Products and Pricing
All products are subject to availability. Prices are in USD and may change without notice. We reserve the right to limit quantities and refuse service.
3. Orders and Payment
- All orders are subject to acceptance and availability
- Payment must be received before order processing
- We accept major credit cards and secure payment methods
- You are responsible for providing accurate billing information
4. Shipping and Delivery
We ship worldwide with delivery times varying by location (typically 5-14 business days). Risk of loss passes to you upon delivery. Customs duties and taxes are the buyer's responsibility.
5. Returns and Exchanges
Items may be returned within 30 days of delivery in original condition with tags attached. Refunds are issued to the original payment method within 10 business days. Sale items are final sale.
6. Intellectual Property
All content, designs, logos, and trademarks are owned by ÉLÉGANCE. Reproduction without written permission is prohibited.
7. Limitation of Liability
ÉLÉGANCE is not liable for indirect, incidental, or consequential damages arising from product use or website access.
8. Contact Information
For questions about these terms, contact us at legal@elegance.com or +1 (555) 123-4567.
